HipChat can present challenges for teams working across different global regions and time zones. You can choose to set your account to "Available," "Away," or "Do Not Disturb." The platform does not allow for any custom status messages. HipChat offers limited status options for individual users. The platform will try to keep your device synchronized, but sometimes you will miss alerts on your mobile phone and end up with a long list of email notifications. This allows you to quickly receive JIRA status updates right in your chat rooms or set up custom alerts from an external system that monitors you application and reports on performance.Ĭons: Notifications on HipChat can be inconsistent. This means that your users can access HipChat with their existing enterprise account and not have to worry about managing another password.ĪPI integration with Atlassian products and other third-party tools. Alerts and notifications can be configured on a per-user basis so that you never miss an important message from your team.įull support of single-sign-on and other common authentication services.
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Pros: Available as a web application or as a native application on Mac OS X, Windows, Linux, iOS, and Android. HipChat benefits from being part of the same software suite as JIRA, which makes it a logical choice for teams who use that system for managing their development work. The application includes all functionality you would expect in a chat room tool, along with a host of integration and plug-in options. Though it can certainly add value to enterprises in different markets or industries, the tool is optimized for a fast-paced coding environment where communication between groups is vital and needs to happen in real-time. Overall Opinion: HipChat is a viable solution for any team or organization working within the Agile software development framework.
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